Do you have any questions?



On this page, you will find answers to many of the most common questions asked by other contributors.

Yes, it is totally compatible. The portal is a shop window for your tourist attractions, not an intermediary channel. The reservations will always be made through the website of the provider that published the experience/activity, never through

No, through the official Spanish tourism portal,, Turespaña offers companies, travel agencies, professional associations, destinations and product clubs a channel for promoting and marketing tourist activities, with a special emphasis on the experiences, distinctiveness, attractions and value of our country's tourist resources.

Yes, the important thing is that the experiences are featured on your website. If you do not have a website, you can include an email address for receiving booking requests. These requests must be dealt within no more than 24 hours.

Yes, contact us here and we will send you all the information you need to add these experiences to your promotional website.

Yes, you can publish any activities the company markets, provided that the experiences contribute a differential value.

No, it is necessary to publish them in at least Spanish and English.

Yes, of course. Multimedia elements enrich the content of the experiences.

No, is the official Spanish tourism website that shows tourists destinations, resources and tourism experiences in Spain.

Accommodation by itself can only be considered an experience if it meets the specified requirements. However, your accommodation can appear free of charge on the accommodation search, by contacting us via the email address

The company data have to be validated by the quality control team. After validation, you will receive an email informing you that you company has been registered and then you can start to upload your experiences.

If you have forgotten your username, send us an email requesting it to If you have forgotten your password, click on the following link Have you forgotten your password?

Yes, on this platform you can manage all your activities, add information and edit or remove your activities. You must bear in mind that any change made to an already published activity will go to the activity quality control team again for validation and re-publication.

To update the expiry date of an activity you must edit the published activity in the field “Activity dates: Up to” and click on the “SAVE” button on the bottom right.

In the section “Personalise user” you can change or modify all the details of the company and contact person, except for the Tax ID (CIF), Business Activities Tax (IAE) section registered and Company Name.

If you didn't find an answer to your question you can contact us. We're here to help you.